Performance evaluation of a knowledge‐based system for subsidence management Available to Purchase

This paper describes the approach adopted in the evaluation of a knowledge‐based system for subsidence management, subsidence case management system (SCAMS). It introduces general principles in the evaluation of knowledge‐based systems, highlighting some of the various techniques available. The criteria adopted for SCAMS’s evaluation are then established, followed by a description of the evaluation methodology. The paper concludes with an appraisal of the evaluation process and a discussion of its outcome.