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1-2 of 2
Keywords: Service quality
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Journal Articles
International Journal of Building Pathology and Adaptation (2021) 39 (2): 344–367.
Published: 19 March 2020
...De-Graft Owusu-Manu; Frank Ato Ghansah; Amos Darko; Richard Ohene Asiedu Purpose The insurance sector provides insurance protection for complex project deals in Ghana. The study assesses the service quality of insurance of complex project deals in the construction industry of developing countries...
Journal Articles
International Journal of Building Pathology and Adaptation (2019) 37 (1): 54–68.
Published: 18 December 2018
...Zuraini Md Ali; Rodiah Zawawi; Nik Elyna Myeda; Nabila Mohamad Purpose The purpose of this paper is to focus on the impacts that the adaptive reuse of historical building has on museum service quality by analysing the visitors’ expectations and perceptions through the HISTOQUAL model. It looks...
