... universities and colleges are adopting a holistic approach to maintenance, where it is considered from the inception stage. Design/methodology/approach Structured questionnaires and semi-structured interviews were employed to gather quantitative and qualitative data, respectively. Through purposive...

... of many organisations including universities (Abdullahi and Yusoff, 2019). Facilities at universities can either inspire or constrain the behaviour of both, students and staff (Jansz et al., 2020). Consequently, the approach to the management of university’s facilities is imperative. The main...