... group as their target audience. A profile of this female customer was drawn up by the retail account manager and used as a basis for consideration during the development of the tools (Table I). © Emerald Group Publishing Limited 2005 Customer satisfaction Research work Textile industry...

.... Clothing Human physiology Customer satisfaction Women In ancient civilizations, clothing was primarily used to cover and protect human bodies. Today, most consumers see clothing as more than just a basic necessity. Research conducted in clothing behavior has shown that consumers differ...