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Purpose

The purpose of this editorial is to introduce the reader to six articles related to consumer behavior in tourism destinations.

Design/methodology/approach

The paper introduces the papers in this special issue.

Findings

Tourists are part of the tourism production process. They engage with supply networks and interact with destinations.

Originality/value

The paper provides an introduction to six contributions that are particularly relevant for understanding and managing the content of the interaction between the network nodes, in particular business‐to‐consumer relationships.

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