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Keywords: Concierge
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Journal Articles
International Journal of Culture Tourism and Hospitality Research (2017) 11 (2): 243–254.
Published: 05 June 2017
...Mhairi Sumner; Bernie Quinn Purpose The purpose of this study is ascertain if the hotel concierge service will continue to be relevant in a technological world where consumers have increasing access to information about their destination. To trace the origins of the hotel concierge, their route...
