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Keywords: Employee’s communication skills
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Journal Articles
The association among employees' communication skills, image formation and tourist behaviour: perceptions of hospitality management students in Jordan
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International Journal of Culture Tourism and Hospitality Research (2019) 13 (3): 257–272.
Published: 02 October 2019
...Ra'ed Masa'deh; Omar Alananzeh; Omar Jawabreh; Rashed Alhalabi; Hassan Syam; Faisal Keswani Purpose This study aims to quantify the associations among employee’s communication skills (language ability, body language and personal appearance), restaurant image and tourist behaviour. Design...
