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Keywords: Expectations versus perceptions
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Journal Articles
International Journal of Culture Tourism and Hospitality Research (2019) 13 (1): 113–127.
Published: 02 May 2019
... Hospitality Consumer behaviour Customer satisfaction Cultural events Expectations versus perceptions Events are one of the most important components of tourism attractiveness (Ferrari, 2002 ; Forga and Valiente, 2014), being organized with the purpose of attracting large tourist inflows (Getz...
