... 17 04 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Malaysia Generation Y Sustainable tourism Travel risk Generation Z Covid-19 Coffee and tea Eco-conscious Recently, there is burgeoning interest in coffee and tea...

...Rozila Ahmad; Noel Scott Purpose In Malaysia, globalization has increased the number of multinational hotel chains and independent five-star hotels employing foreign professionals, interns and labourers. This study aims to explore the benefits and challenges for hotels of the many foreigners...

... and two owners from 19 hotels of various sizes and levels of service, including budget and boutique resorts on Langkawi Island, Malaysia. A semi-structured interview was used to ask the question “What are the challenges faced by hotel managers due to the implementation of an MWO?” Findings...

... upscale hotels throughout Malaysia and analyzed using partial least squares technique. Findings – The findings showed that service training and performance appraisal have a positive and significant influence on work engagement. The proposed model was able to explain 16.2 per cent of the variance...

...Shida Irwana Omar; Abdul Ghapar Othman; Badaruddin Mohamed Purpose – The purpose of this paper is to examine the tourism life cycle of Langkawi Island, Malaysia. The paper seeks to investigate the stages of life cycle that the island has passed through and at what stage the island is in today...

... beforehand and word of mouth is a direct medium to transfer the information. A key implication for FRI Aquarium is that it might be wise to assess such variables for their marketing strategies. Research limitations/implications – First, the sample was obtained from one marine aquarium in Malaysia...