Keywords: Satisfaction survey
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Journal Articles
International Journal of Entrepreneurial Behavior & Research (2023) 29 (4): 913–940.
Published: 03 August 2021
... Satisfaction survey Artificial intelligence (AI) service is increasingly replacing human service providers in numerous industries (NISA, 2017 ; Tractica, 2016). Along with information and communication technology (ICT), the emergence of AI services is leading to a convergence of products and services...

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