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Keywords: Small-scale events
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Journal Articles
Predicting visitors’ satisfaction and behavioral intentions from service quality in the context of a small-scale outdoor sport event
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International Journal of Event and Festival Management (2014) 5 (1): 4–21.
Published: 11 March 2014
... – This paper fulfils a need to develop a service quality model and its influence for visitors’ satisfaction and behavioral intentions at small-scale sport events. © Emerald Group Publishing Limited 2014 Satisfaction Service quality Behavioral intentions Small-scale events Small-scale...
