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Training for event volunteers: factors influencing event managers' resource allocation decision-making

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Jacqueline Leigh, Grant Cairncross, Matthew Lamont
Journal: International Journal of Event and Festival Management
International Journal of Event and Festival Management (2021) 12 (1): 16–35.
https://doi.org/10.1108/IJEFM-07-2020-0037
Published: 05 November 2020
... committed, well-trained volunteers can sometimes be the difference between success and failure for an event. This paper explores factors shaping event managers' decision-making in relation to allocating organisational resources towards training for event volunteers. Design/methodology/approach Utilising...
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