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Keywords: Continuous improvement
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Journal Articles
Visions of improvement: a thematic analysis of executive leadership
Available to Purchase
International Journal of Emergency Services (2023) 12 (1): 4–16.
Published: 02 June 2022
...Bryan Rodgers; Jiju Anthony Purpose This article explores the themes and gaps around the embedding of continuous improvement (CI) methodologies within public sector organisations and in particular the emergency services. Design/methodology/approach The article is structured around three case...
Journal Articles
Lean and Six Sigma in policing: austerity, driver or distraction?
Available to Purchase
International Journal of Emergency Services (2019) 8 (1): 73–84.
Published: 24 September 2018
...Bryan Rodgers; Jiju Antony; Ivor Marshall Purpose The purpose of this paper is to widen some of the recent discussion which focusses on austerity being the driver for introducing continuous improvement (CI) methodologies, such as Lean and Six Sigma, into policing. Design/methodology/approach...
