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Keywords: Lean Six Sigma
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Journal Articles
Utilizing DMAIC method to optimize law enforcement official willingness to respond to disasters: an exploratory study
Available to Purchase
International Journal of Emergency Services (2022) 11 (1): 84–113.
Published: 16 September 2021
...Erick B. Knezek; Thevu Vu; Jim Lee Purpose The purpose of this case study is to develop a lean six sigma (LSS) define–measure–analyze–improve–control (DMAIC) procedure to optimize the willingness to respond (WTR) of Louisiana-based law enforcement officials (LEO) to disasters. Design...
Journal Articles
Lean and Six Sigma in policing: austerity, driver or distraction?
Available to Purchase
International Journal of Emergency Services (2019) 8 (1): 73–84.
Published: 24 September 2018
... the nature and type of improvements which can be undertaken and, in turn, limits the tools available for improving services. Given that the small body of research published in this area shows examples of Lean applied in England and Wales (Barton, 2013) and Lean Six Sigma applied in Scotland (Antony et al...
