... a positive effect on the perceived level of organizational resilience. In addition, social media use correlates positively with community emotional responses. Research limitations/implications Given the focus on the emergency response to a natural disaster in urban areas, the results might...

... defines and characterizes a resilient organization exist on the literature, for instance, Tillement et al. (2009, p. 231) define organizational resilience as the ability to manage disturbances of the normal workflow and to regain a dynamically stable state that allows the organization’s goals...

... threats and synthesises hard and soft assets to provide effective prevention and recovery” (Herbane et al., 2004, p. 435). © Emerald Group Publishing Limited 2015 Organizational resilience Lean techniques No fail organizations Scenario-driven exercises Strategic resilience...