... complex and with the most widespread impact. Design/methodology/approach A survey-based method was used to collect empirical data on response operations from 131 field officers who were involved in disaster response during cyclones or floods. A partial least square based structural equation model...

... information analysis was used to survey the expectations of 84 crisis management professionals in the Netherlands. A general inductive analysis was applied to qualitative data, from which five main themes emerged: purpose; object or focus; reasoning and (meta) analysis; result or conclusion, and the overall...