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Substantial research on the evaluation of residential services for people with learning difficulties emerged over the last ten years in the UK. Reviews some of the major findings (N = 14). Their measures on the effectiveness of services were based on three components: the reduction of clients’ challenging behaviour; the level of engagement between staff and clients; and clients’ community involvement. An overall impression showed inconsistency and controversy in the first two components but a negative trend in the third. Discusses some methodological issues and suggests other components for service evaluation research.

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