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Volume 8, Issue 2
1 April 1995
International Journal of Health Care Quality Assurance Cover Image for Volume 8, Issue 2
Case Report| April 01 1995

Making total quality a clinical priority Available to Purchase

Hugh Koch;
Hugh Koch
Managing Director of Koch Consultancy Services in Cheltenham, UK.
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Jane Davies
Jane Davies
Community Dental Services Manager at West Hill Clinic, Stourbridge, West Midlands, UK.
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-6542
Print ISSN: 0952-6862
© MCB UP Limited
1995
Int J Health Care Qual Assur (1995) 8 (2): 21–31.
https://doi.org/10.1108/09526869510081857

Outlines the introduction of total quality systems into all clinical services within a community‐based NHS Trust in the West Midlands. Provides practical details of each aspect of the quality‐planning process. Shows the commitment of clinicians to“managing quality improvement”.

Keywords:
Clinics, Health care, Improvement, National Health Service, Quality systems, TQM, Trusts, United Kingdom
© MCB UP Limited
1995
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