A Study of Quality Teams in the NHS Available to Purchase

Describes a quality team programme established within an NHS Hospital in the West Midlands in 1989, and presents the findings of a questionnaire survey of 28 quality team leaders. Discusses some of the programme′s implementation and operational characteristics; and it emerges that there are very few differences between them vis‐À‐vis a quality circle programme. Suspension of individual quality teams is due to (1) the lack of time to meet; (2) a lack of funding; (3) a lack of management support; or (4) lack of training.