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Stephen ProsserRadcliffe Publishing2005ISBN 1 85775 694 0

Keywords: Organizational development, Quality management, Change management

This inspirational book analyses the attitudes and disciplines which make people – and the organisations for which they work – more effective,more productive and generally more successful.

It is a valuable resource for leaders in the health service and particularly for leaders of the future, including managers, clinicians, policy makers and academics.

Contents include:

  • Attitude 1: Building effective organisations: the lesson of Nigel the bricklayer.

  • Discipline 1: Leadership.

  • Discipline 2: Organisation development.

  • Attitude 2: Getting to the heart of the matter.

  • Attitude 3: Becoming an internal change agent.

  • Discipline 3: Personal growth.

  • Attitude 4: Becoming a team player.

  • Discipline 4: Organisation learning.

  • Attitude 5: Actions speak louder than words.

  • Discipline 5: Human resource management.

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