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Mara Paz Maurício Nowazick
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Journal Articles
Exploring the nonlinear impact of critical incidents on users’ satisfaction with healthcare services
Available to PurchaseGerson Tontini, Elaine Vaz, Evelásio Vieira Neto, Julio Cesar Lopes de Souza, Leonardo Anésio da Silva, Mara Paz Maurício Nowazick
Int J Health Care Qual Assur (2019) 32 (3): 621–634.
Published: 15 April 2019
