... – Data showed that patient mortality increases at times when accident and emergency (A&E) department staff were struggling to admit patients. Four delays influenced mortality: first, volume increase and mixed admissions; second, process delays; third, unplanned hospital capacity adjustments...

.... Originality/value This mixed‐method research provides valuable information for administrators and managers. The proposed framework can be an excellent way to evaluate patient satisfaction. Portugal Hospitals Patients Accident and emergency Public hospitals Healthcare quality Patient satisfaction...

.... Harrison can be contacted at: jeffrey.harrison@unf.edu © Emerald Group Publishing Limited 2011 Trauma centres Hospital emergency department Hospital emergency services Accident and emergency Emergency treatment United States of America As the US economy experiences financial...

... are sufficiently motivated to not only comply with the guidelines but also to complete the data collection form, resulting in a biased subset. Data analysis Auditing Accident and emergency Australia Implementing clinical practice guidelines (CPGs) at Tamworth Rural Referral Hospital Emergency...

... at: sgranado.hgugm@salud.madrid.org © Emerald Group Publishing Limited 2008 Accident and emergency Quality indicators Sampling methods Spain Improving emergency department (ED) service quality is considered a fundamental task for health system efficiency and effectiveness since EDs represent...

... support system. Details a descriptive, qualitative study, with semi‐structured individual interviews of 21 physicians in the Accident and Emergency Department of South Stockholm General Hospital. Identifies four descriptive categories for possibilities and obstacles. Concludes that gaining access...