... rights only Assessment Quality improvement Despite global efforts to improve and assure the quality of health services, quality of care remains variable (Public Health England, 2016 ; Jha et al., 2005). That is, people do not receive high quality care every time (Zhan and Miller...

...Satar Rezaei; Mohammad Hajizadeh; Bijan Nouri; Sina Ahmadi; Shahab Rezaeian; Yahya Salimi; Ali Kazemi Karyani Purpose The purpose of this paper (systematic review and meta-analysis) is to synthesize and analyze studies that assessed Iranian hospital efficiency. Design/methodology/approach...

... and assess the impact of implementing an evaluation process of clinical competences at the same hospital. Design/methodology/approach The paper retraces the development and implementation of the evaluation of the privilege system, highlighting the subjects involved, the phases and outputs. Moreover...

...Manela Glarcher; Petra Schumacher; Elfriede Fritz Purpose – The purpose of this paper is to describe instruments used for quality assessment in acute care. Quality care assessment is essential for improving care delivery. Quality instruments can be used to evaluate nurse and patient perspectives...

... to achieve the following goals: reduce cost; increase patient satisfaction and enhance employee satisfaction. Quality management Assessment Process management Quality healthcare Lean practices Fuzzy planning Shared vision Clear goals Increasingly, researchers note the major challenges...

... and safety climate are often used interchangeable in the literature but there are differences (Zohar, 2010). The Joint Commission on Accreditation of Healthcare Organisations, a large healthcare accreditation agency, added safety culture assessment to the health organisation accreditation process. Safety...

...-time comparison without any educational and team factor influence. The result serves as a benchmark for many community hospital managers seeking to address the same issue. Assessment Medical records Process efficiency Electronic health records Hospital rounds Time-motion study To our...

...Margarida Eiras; Ana Escoval; Isabel Monteiro Grillo; Carina Silva-Fortes Purpose – Quantitative instruments to assess patient safety culture have been developed recently and a few review articles have been published. Measuring safety culture enables healthcare managers and staff to improve...

... Publishing Limited 2010 Assessment Influence Health services Australia Managers It has long been accepted that accreditation surveyors bring a range of skills and experience to the accreditation process by virtue of their primary roles as health care professionals and in many cases...

... with standards. The program consisted of specific activities. Training and workshops to update laboratory staffs' quality management knowledge were organized. Staff in each laboratory performed a self‐assessment using a standard check‐list to evaluate ten laboratory management areas. Chiang Rai Regional Medical...

.... Accreditation involves an independent agency assessing the health organisation's quality improvement activities against a defined program. The assessment necessitates organisation staff completing a pre‐survey report, a survey team visiting to assess performance against standards and compiling a report...

..., given the investment levels and prevalence of accreditation (Wagner et al., 2003 ; Scrivens, 1997 ; Pomey et al., 2004). In most surveying processes, surveyors use multiple methods by which to triangulate (Hammersley and Atkinson, 1995) data upon which they base their assessment...

...M.S. Sajid; M.K. Baig Purpose The purpose of this paper is to discuss the value of consumers (patients) to assess the success or failure of a healthcare system. Design/methodology/approach An evaluation of current healthcare in the NHS from a patient perspective culminating in suggestions...

...Keng Boon Harold Tan Purpose Clinical practice guidelines (CPGs) have been developed for many years with the aim of improving the quality of care. A review of the use of CPGs and assessments of CPG compliance among practitioners so far would aid the understanding of factors influencing CPG...

... © Emerald Group Publishing Limited 2005 --> Health services Public health Assessment Please note that unless expressly stated, these are not reviews of the titles given. They are descriptions of the books, based on information provided by the publishers...

... attendance or admission with five‐point rating scales (strongly agree to strongly disagree) on satisfaction with: In 1999/2000, either on attendance at the assessment unit or, for children admitted, prior to discharge from the in‐patient ward, parent/carers were invited by hospital staff to participate...

... in detecting risk. Over ten weeks 91 inpatients fell (total 118 falls) and were assessed for intrinsic risk factors. Most prevalent was impaired ambulatory status resulting in balance instability. Other high prevalence factors included cognitive impairment and age > 75. Commonly cited factors...

...Rachel Fleishman The RAF method for regulation, assessment, follow‐up and continuous improvement of quality of care was developed in Israel in the late 1980s by the Quality of Care Unit at the JDC‐Brookdale Institute. The goal of the RAF method is to continuously increase the level of quality...

... information, contact IML Limited, 8 London Road Liphook,Hampshire, 6U30 JAN, UK. Tel: +44 (0) 1428 727476; E-mail: info@iml.ftech.co.uk ; Website: www.iml.Itd.uk © MCB UP Limited 2001 --> Hygiene Standards Hospitals Assessment Technology Computerised workshops help...

...Roger Paxton; Fiona MacDonald; Rory Allott; Peter Mitford; Susan Proctor; Margaret Smith Standards for assessing and managing suicide risk were developed and incorporated into a guidance manual for general practitioners. The effects of the manual on opinions and practice were evaluated using...