...Mariado Carmo Caccia-Bava; Valerie C.K. Guimaraes; Tor Guimaraes Purpose – Business process reengineering (BPR) is touted in the literature as the dramatic improvements necessary for competitiveness, but in practice there are many unsuccessful cases. A more systematic and rigorous factor...

... care services. A process co‐ordinator (skilled in BPI) and a process improvement facilitator (IK‐H) were selected by the manager of the care development unit. These individuals provided job descriptions for the process improvement team (PIT). Hospitals BPR Quality Resource efficiency...

... incremental improvements to all aspects of the business in a continuous manner. In the 1990s, business process re‐engineering (BPR) became prevalent and many companies thought that their prayers have been answered. Hammer and Stanton (1995) define BPR as the fundamental rethinking and radical redesign...

... as 100 people from all departments and personnel categories actively involved in these working groups. © MCB UP Limited 1996 BPR Diseases Hospitals Improving health care has become an urgent public and private policy objective. Around the world, government agencies, administrators...

... and orthopaedics. Concludes with an insight into how care pathways have been used to improve hospital documentation, reduce duplication of information and provide a rich source of data for effective clinical audit. © MCB UP Limited 1995 BPR Health care Hospitals Improvement National Health Service...

.../supplier relationships. Concludes by explaining that business process re‐engineering is now being applied as a prime quality tool to help deliver a major culture change throughout the organization. © MCB UP Limited 1995 BPR Health care Hospitals National Health Service Organizational change...