...Mariado Carmo Caccia-Bava; Valerie C.K. Guimaraes; Tor Guimaraes Purpose – Business process reengineering (BPR) is touted in the literature as the dramatic improvements necessary for competitiveness, but in practice there are many unsuccessful cases. A more systematic and rigorous factor...

... care services. A process co‐ordinator (skilled in BPI) and a process improvement facilitator (IK‐H) were selected by the manager of the care development unit. These individuals provided job descriptions for the process improvement team (PIT). Hospitals BPR Quality Resource efficiency...

... improvement programs, be it in‐house CI or consultant‐driven innovation‐based BPR. Another reason could be that quality improvement is organisation‐size specific. However, the second reason does not concur with the findings of Goh and Yeo (1994), namely, some smaller firms have realised the need to jump...

... as 100 people from all departments and personnel categories actively involved in these working groups. © MCB UP Limited 1996 BPR Diseases Hospitals Improving health care has become an urgent public and private policy objective. Around the world, government agencies, administrators...

... and orthopaedics. Concludes with an insight into how care pathways have been used to improve hospital documentation, reduce duplication of information and provide a rich source of data for effective clinical audit. © MCB UP Limited 1995 BPR Health care Hospitals Improvement National Health Service...

.../supplier relationships. Concludes by explaining that business process re‐engineering is now being applied as a prime quality tool to help deliver a major culture change throughout the organization. © MCB UP Limited 1995 BPR Health care Hospitals National Health Service Organizational change...