... at johan.hellings@zol.be © Emerald Group Publishing Limited 2010 Safety Quality improvement Patient care Hospitals Belgium Council of Europe Committee Ministers advocated in “Recommendation (2006) 7 on management of patient safety and prevention of adverse events in healthcare...

... and to be eager to openly communicate the strategy. We followed a step‐by‐step approach: G. Desuter can be contacted at: gauthier.desuter@uclourain.be © Emerald Group Publishing Limited 2009 Quality improvement Management strategy Governance Hospitals Worldwide web Belgium In May...

... misunderstandings and conflicts and can help parties gaining better insight in each others' tasks and responsibilities. Rieneke G. Berbée can be contacted at: rieneke.berbee@vlerick.be © Emerald Group Publishing Limited 2009 Governance Belgium Service levels Hospitals The use of service...

... Health and safety Belgium Complexity on the road towards patient safety is well known. The Institute of Medicine's report “To err is human” catalysed the modern patient safety movement while Reason taught us about the error mechanisms, the importance of a system's approach and system barriers...