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Journal Articles

Computer analysis system of the physician‐patient consultation process

Kimiko Katsuyama, Yuichi Koyama, Yasushi Hirano, Kenji Mase, Ken Kato, Satoshi Mizuno, Kazunobu Yamauchi

Int J Health Care Qual Assur (2010) 23 (4): 378–399.

https://doi.org/10.1108/09526861011037443

Published: 04 May 2010

... itself is also a process in which the physician reviews the patient consultations, through the intermediary of inter‐subjective dialog. Patients Doctors Communication processes Quality management Computer software Healthcare has changed dramatically in recent years with advances...

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Journal Articles

UK. New state-of-the-art national electronic booking system for the NHS

Int J Health Care Qual Assur (2004) 17 (1)

https://doi.org/10.1108/ijhcqa.2004.06217aab.009

Published: 01 January 2004

... © Emerald Group Publishing Limited 2004 --> Electronic booking Computer software UK New state-of-the-art national electronic booking system for the NHS Keywords: Electronic booking, Computer software The £64.5m contract to provide the National Electronic...

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Journal Articles

Path.Finder: an interactive clinical information system

Iain E. Buchan, Tom Kennedy

Int J Health Care Qual Assur (1995) 8 (7): 32–35.

https://doi.org/10.1108/09526869510101638

Published: 01 December 1995

..., clinically useful information which is relevant locally. The technology and the information management system have been developed in parallel. © MCB UP Limited 1995 Computer software General practice Health care Information management The falling cost of computer systems and the growth...

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Journal Articles

Complaints management – in‐depth review

Brian J. Donnelly

Int J Health Care Qual Assur (1995) 8 (5): 17–23.

https://doi.org/10.1108/09526869510090992

Published: 01 September 1995

... for weekday working only. The response times are calculated automatically and can be checked against preset standards. © MCB UP Limited 1995 Complaints Computer software Data administration National Health Service From here you can log who received the complaint. It is quite common...