...Steven H. Yale; Hong Liang; John R. Schmelzer; Sara Poplau; Lauren Nicole Bell; Hale Z. Toklu; Roger L. Brown; Eric Williams; Mark Linzer Purpose The Healthy Work Place (HWP) study investigated methods to improve clinicians’ dissatisfaction and burnout. The purpose of this paper is to identify...

... PAT can be used to attain a better understanding of performance management in primary care. Design/methodology/approach Purposive sampling was used to identify a range of general practices in the North-west of England. Interviews were carried out with directors, managers and clinicians...

... for clinicians in their quality improvement efforts, and to consumers to help them make more informed health care decisions. It will also give hospitals, the government and others a better understanding of how consumers use this type of quality information. The new measures are to be made available publicly...