Keywords: Critical success factors
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Journal Articles
Journal Articles
Int J Health Care Qual Assur (2017) 30 (8): 737–754.
Published: 09 October 2017
...Stanley Njuangang; Champika Liyanage; Akintola Akintoye Purpose The purpose of this paper is to examine the research design, issues and considerations in the application of the Delphi technique to identify, refine and rate the critical success factors and performance measures in maintenance...
Journal Articles
Int J Health Care Qual Assur (2017) 30 (1): 43–57.
Published: 13 February 2017
... involvement Critical success factors Quality improvement Organizational change Lean thinking Continuous improvement (CI) is a lean process improvement principle. In lean, the goal is to maximize client benefit by reducing elements detrimental to service aims. Actions that maximize client benefit...
Journal Articles
Int J Health Care Qual Assur (2015) 28 (7): 690–708.
Published: 10 August 2015
...Stanley Njuangang; Champika Liyanage; Akintola Akintoye Purpose – The purpose of this paper is to improve overall healthcare maintenance (HM) service performance in NHS infection control (IC). Hence, the authors identify critical success factors (CSFs) and key performance measures in maintenance...

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