... framework dedicated towards the practical implementation of the proposed model, for continuous monitoring of the queue system. Design/methodology/approach The current study utilizes data envelopment analysis (DEA) to develop a combined queuing–DEA model as applied to evaluate the wait times of patients...

... assisted surgery, and the time of operation from skin incision to closure. An output was defined as the surgical fee. The authors calculated each surgeon’s efficiency score using output-oriented Charnes–Cooper–Rhodes model of data envelopment analysis. The authors compared the efficiency scores of each...

... using data envelopment analysis (DEA) in 2015. The number of physicians, nurses, active beds and equipment were regarded as input variables and bed occupancy rate, the number of discharged patients, economic information such as bed price and physicians’ fees were mentioned as output variables...

...John Simpson; Andrea Raith; Paul Rouse; Matthias Ehrgott Purpose The operations research method of data envelopment analysis (DEA) shows promise for assessing radiotherapy treatment plan quality. The purpose of this paper is to consider the technical requirements for using DEA for plan assessment...

... in Japan. Design/methodology/approach Reimbursement claims data were obtained from April 1 through September 30, 2014. Input-oriented Banker-Charnes-Cooper model of data envelopment analysis (DEA) was employed. The decision-making unit was defined as a healthcare facility where orthopedic surgery...

... 05 2016 07 08 2016 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only SERVQUAL Data envelopment analysis Service quality management Common weights The service sector’s rise and development has been the predominant pattern...

...? Analyses this question through data from an international empirical study using micro‐economic measures of productive efficiency in public services (data envelopment analysis). Results show a 28.8 per cent level of technical inefficiency processing data from 25 intensive care units in the USA...