... Priority setting Homecare Canada Social care Elder care Customer services quality Given the quality problems singled out by stakeholders, intersecting their voices and prioritizing common concerns represented a laborious exercise. Based on two variables, a problem's relative importance...

... (middle old and older old). Ramzi Nasser can be contacted at: ramzin@qu.edu.qa © Emerald Group Publishing Limited 2011 Performance levels Quality awareness Nursing homes Elderly people Elder care Lebanon In Lebanon, elderly reliance on private care has largely increased...

... development activity for ED care and services of older adults. Jane McCusker can be contacted at: jane.mccusker@mcgill.ca © Emerald Group Publishing Limited 2008 Geriatrics Emergency services Service delivery Health services Elder care In selecting participants for the consensus...

... can be contacted at: LeibLeventhal@bigpond.com © Emerald Group Publishing Limited 2008 Elder care Patients Australia Customer satisfaction What forms the basis of expectations has been discussed extensively in the literature. Expectations can be based on market communication...

... is focused on four distinct groups of eligible patients: Elder care Emergency treatment Mass screening Safety Hospitals Admissions We previously reported (Warburton et al., 2004) details of the process evaluation of a screening and referral program for patients aged 75 or more...

...Jo Lamb-White © Emerald Group Publishing Limited 2005 --> Primary care Health and medicine Qualitative research Elder care Information Training Edited by Jo Lamb-White World Health Organization Towards Age-Friendly Primary Health Care Keywords...

...‐January 2004, the volunteers were NOT present due to family commitments, so those data are excluded from the “volunteer intervention” sample. In their absence, the falls rate escalated (see Figure 1). Elder care Hospitals Strategies cited to reduce the risk of falling in acute care...

... and/or patients' families, and nurses. Quality improvement Nursing Elderly people Elder care Pressure ulcers (PUs) continue to be a distressing medical problem. Not only do patients experience pain and discomfort but intensive wound care also incurs considerable costs to both patients...

... Publishing Limited 2004 Elder care Patient care Hospitals Quality Recent US health policy has focused on identifying opportunities and establishing national priorities for quality improvement; some have targeted the elderly in particular. For example, in the recent sequel to Crossing...

...Barbara Morris © MCB UP Limited 2001 --> Health care Innovation Care Elder care Australia Edited by Barbara Morris Innovation and consolidation in Australian care for the aged Keywords: Health care, Innovation, Care, Elder care, Australia In January...

... seniors is through drug coverage for all seniors and people with disabilities through the Medicare program. For more information, see the Families USA Web site at http://www.familiesusa.org/MediaAdvisory © MCB UP Limited 2001 --> Elder care USA US prescription drug aid...

... Limited 1999 Canada Elder care Health care Values This paper concerns the underlying values which older people have in relation to their health care. While representing about one‐eighth of the North American population, people age 65 and over account for over one‐third of all medical...

... improvement occurred for process items (50‐100 per cent). Regarding outcomes, 34 percent of the residents with UI during the first assessment were continent two years later. © MCB UP Limited 1999 Central government Elder care Health care Regulations Service quality Literature...

... and 23,498 enrollees participating in the Medicare program, and only one plan with 19,268 enrollees had a risk contract (Asubonteng et al., 1996; Langwell and Hadley, 1986). Elder care Health care Payments Risk Risk management © MCB UP Limited 1999 The survey also revealed...

... services; and integration of services. © MCB UP Limited 1998 Elder care Israel Quality assurance Regulations Rehabilitation Surveillance Services for the aged in Israel may be classified as institutional, community or home services; all of them are either health services (for which...

... outpatient visits, accreditation did not appear to influence utilization, and IPA arrangements resulted in a decrease in outpatient utilization. Financial and policy issues are discussed. Contracts Elder care Health care The federal government has encouraged Medicare beneficiaries to enroll...

... for making decisions about the legal status of institutions. © MCB UP Limited 1996 Elder care Israel Older people Surveillance The second column of Table I shows the institutions that were inspected and received a recommendation to be granted or not granted a licence...

... with residential environment, occupational health, care and control of medicines,clerical services, procedures for prevention and control of infection,etc. Results are discussed and recommendations for further improvements made. © MCB UP Limited 1994 Elder care Health care Nursing homes Occupational...

... of defining outcome measures, of designing the system, of developing it and of implementing it, together with the difficulties encountered, and the impact of the project on team spirit and on the quality of the service. © MCB UP Limited 1992 ELDER CARE NURSES QUALITY ASSURANCE TQM WELFARE...

... the project was tackled, and the resulting benefits to the residents, the staff team, and the overall atmosphere of the home. © MCB UP Limited 1992 ELDER CARE MENTAL HEALTH QUALITY ASSURANCE PERFORMANCE APPRAISAL 34 IJHCQA 5,3 C onstant improvement is the objective of all concerned...