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Keywords: Google reviews
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Journal Articles
Andreas G. Koutoupis, Georgios L. Thanasas, Konstantina Tatsi, Theodoros V. Kounadeas, Leonidas G. Davidopoulos
Int J Health Care Qual Assur 1–17.
Published: 01 September 2026
... satisfaction through the sentiment analysis of the relative ratings and commendation submitted to Google reviews for 45 Greek public hospitals. We collect the data submitted over a period of years, that is from 2013 to 2024. Findings We find that visitors of public hospitals are discouraged...
