... © Emerald Group Publishing Limited 2005 --> Consumer behaviour Health service Evidence-based practice Please note that unless expressly stated, these are not reviews of the titles given. They are descriptions of the books based on information provided by the publishers...

... UK Better information for the UK public Keywords: CHIQ, Health service, Consultancy The Centre for Health Information Quality (CHIQ) has been commissioned by the Department of Health to improve the quality of health information available to the general public. CHIQ is a UK...

...Barbara Morris © MCB UP Limited 2001 --> Young people Health service Wales More user-friendly services for young people in Wales Keywords: Young people, Health service, Wales Wales currently has the highest rate of teenage pregnancy in Western Europe and evidence...

... Hospital. Who Cares for the Customer? by Michael Abrahams Background I was, for the last 12 years, the Management Development Manager at Marks and Spencer. Shortly before leaving the company, I arranged for a period of secondment to the National Health Service and spent a year at a London Teaching Hospital...

...Wynn Griffiths The progress and processes used in introducing quality assurance in a UK health authority are described. The approach taken for the implementation is based on action learning. © MCB UP Limited 1988 Action Learning Health Health Service Quality Assurance United Kingdom...

... by E.M. Rooney and R.S.E. Wilson* Introduction In 1986, the National Health Service Training Authority (NHSTA) initiated a project carried out by the Quality Assurance Group at Cranfield Institute. The objective was to ascertain the applicability of a quality system specification, such as British...

... that are successful in Brighton will also be tested in other districts where CASPE is working. © MCB UP Limited 1988 Budgeting Health Service Quality Assurance Resource Management MEDICAL QUALITY ASSURANCE: RESEARCH IN BRIGHTON HEALTH AUTHORITY 5 T his article describes steps taken in Brighton Health...

... Health Service Hospital Management Motivation Quality Assurance 12 IJHCQA 1,1 The concept of a Nurse Development Unit is explored and its impact on the quality of nursing practice discussed. The implications for both the patients and nurses are explored. Developing Nursing: The Contribution...

... Health Service Performance Measurement Quality Assurance This article was also published in International Journal of Health Care Quality Assurance, Volume 20 Issue 1. 8 IJHCQA 1,1 Astrategic view of how quality assurance fits into other initiatives aimed at bringing about improvements...