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Keywords: Healthcare organisations
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Journal Articles
Essentials of total quality management: a meta-analysis
Available to Purchase
Int J Health Care Qual Assur (2014) 27 (6): 544–558.
Published: 08 July 2014
... was 1994 (Jennings and Westfall, 1994). Researchers in USA have mainly used the Baldrige criteria as a framework to study quality management in healthcare organisations (Meyer and Collier, 2001 ; Shortell et al., 1995). The main TQM CSFs identified in this study include: This study aims...
Journal Articles
Int J Health Care Qual Assur (2010) 23 (8)
Published: 05 October 2010
... © Emerald Group Publishing Limited 2010 --> Primary healthcare Healthcare organisations Public healthcare Quality healthcare systems Article Type: News and views From: International Journal of Health Care Quality Assurance, Volume 23, Issue 8 Keywords: Primary...
