... attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Health professionals Involvement Participation Quality improvement Change management Organizational improvement The implementation of new...

...Sara A. Kreindler; Ashley Struthers Purpose – Patient involvement in the design and improvement of health services is increasingly recognized as an essential part of patient-centred care. Yet little research, and no measurement tool, has addressed the organizational impacts of such involvement...

... and attempts at “objective” evaluation which involved the development of the generic audit. More recently, the move has been towards locally developed audit and standard setting. © MCB UP Limited 1993 COMMITMENT INVOLVEMENT NURSES QUALITY ASSURANCE QUANTITATIVE TECHNIQUES QUALITY ASSURANCE...