...Yuichi Watanabe; Yoshinori Nakata Purpose The purpose of this paper is to examine the association between outpatient orthopedic surgery costs and Japan’s healthcare facilities using a large-scale Japanese medical claims database. Design/methodology/approach The authors obtained reimbursement...

... in Japan. Design/methodology/approach Reimbursement claims data were obtained from April 1 through September 30, 2014. Input-oriented Banker-Charnes-Cooper model of data envelopment analysis (DEA) was employed. The decision-making unit was defined as a healthcare facility where orthopedic surgery...

...Yoshinori Nakata; Tatsuya Yoshimura; Yuichi Watanabe; Hiroshi Otake; Giichiro Oiso; Tomohiro Sawa Purpose – The purpose of this paper is to examine whether the current surgical reimbursement system in Japan reflects resource utilization after the revision of fee schedule in 2014. Design...

... was most preferred and being a hospital managed by a company and a private hospital were least preferred respectively among healthcare professionals and other occupations. Originality/value – The paper provides a relative evaluation of the factors thought to be important for patients in Japan when...

... higher quality care. Design/methodology/approach Self‐administered questionnaires were sent to doctors in Aichi Prefecture, Japan. Data were analyzed using univariate and logistic regression analysis and recursive partitioning. Findings Factors related to doctors' desire to change hospitals...

... that enhances technical quality and medical practices in Japanese healthcare settings. Originality/value The study relies on a non‐linear approach to assess patient overall quality perceptions in order to enrich knowledge. Furthermore, the research is conducted in Japan where healthcare marketing studies...

... medical risk and sickness‐absence leading to a reduced nursing performance. © Emerald Group Publishing Limited 2009 Nursing Stress Responsibilities Performance management Japan Nurses are 24‐hour health service providers on the front line of contact with patients, and are essential...

... et al., 1998 ; Brady and Robertson, 2001 ; Bigne et al., 2003) as well as South Korea, where culture is similar to Japan (Choi et al., 2005). More convinced by the former proposition that quality attributes are patient satisfaction determinants, we believe that healthcare...

...Makiko Ozaki; Seiji Bito; Shinji Matsumura Purpose Hospital physician shortages are widely recognized as a national problem in Japan. Although physician job satisfaction has a relationship with service quality and physician turnover, there is no measure to assess Japanese hospital physician...

... China and another from Japan were chosen and key indicators were selected according to the BSC framework. A comparative hospital performance measurement model was set up using the BSC framework to comprehensively compare hospital performance in two countries. Findings The BSC was found...

... and differences between Japanese and other public healthcare systems and the factors leading to the application of quality methods in Japan. The paper discusses why quality methods have been used less in healthcare than in industry, and the methodology of quality circles. It describes why total quality methods...

...Sian Williams Following industrial experience in Japan the author presents a model to evaluate and monitor a community mental handicap service. It looks at outcome, structure and process standards for planning, action, audit and improvement in terms of the client, family, staff member, management...

... process, where the next process is the customer. © MCB UP Limited 1989 HEALTH CARE JAPAN QUALITY ASSURANCE QUALITY ASSURANCE SYSTEMS IN SUMITOMO 7 H ow the quality assurance systems in a Japanese tyre factory could benefit the NHS in the UK. Quality Assurance Systems in Sumitomo by Sian...

... reduce buffers, resulting in significant savings in costs. In ignoring these "hidden" costs, Western managers reduce their perception of the potential savings in increased quality. These principles are embodied in five major characteristics, as outlined below: Top Management Leadership In Japan...