...Swee C. Goh; Christopher Chan; Craig Kuziemsky Purpose This article aims to encourage healthcare administrators to consider the learning organization concept and foster collaborative learning among teams in their attempt to improve patient safety. Design/methodology/approach Relevant...

... Mental health services Employee involvement Learning organizations Change management Empowerment United Kingdom Service user and carer involvement is central to social care and NHS activity. The National Health Act 2006 Section 242 confirms a statutory duty to consult and involve service...

... by disintegration and erratic structures. The leaders perceive that they lead a learning organisation but in practical care work the organisation functions more like an organisation streamlined for mass production. This discrepancy between their understanding and practical daily care work led to dissatisfaction...