...., 1994 ; Moss and Rowles, 1997 ; Pacheco et al., 1994). Esther Uña Cidón can be contacted at: aunacid@hotmail.com © Emerald Group Publishing Limited 2012 Staff satisfaction User satisfaction Managed care Quality assessment Health care Nursing As a result...

... to building more hospitals, they considered licensing the brand name and establishing India's first health maintenance organization. Health services Medical management Managed care Quality function deployment India LIFENET grew out of the promoters' own practice. After building its primary...