... management team (TMT). Healthcare organizations should routinely update their training programs and provide ongoing support to those who have experienced WPV. Social implications Organizations have a responsibility to keep their employees safe and secure. Trauma resulting from violence and unsafe...

... not receive any specific grant from funding agencies in the public, commercial or not-for-profit sectors. Healthcare Management Education Interprofessional teams Professional stereotypes Another important dimension of professional stereotypes is the distinction between hetero-stereotypes...

... Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Hungary Management Health and safety Organizational culture Questionnaire Assessing patient safety culture is essential if healthcare quality is to improve (Eiras et al., 2014 ; Nieva and Sorra...

... methodology consisting of integration of system dynamics and inventory models 08 12 2016 23 12 2017 06 02 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only System thinking Public health service Management System dynamics...

...Lisa Rogan; Ruth Boaden Purpose Principal-agent theory (PAT) has been used to understand relationships among different professional groups and explain performance management between organisations, but is rarely used for research within primary care. The purpose of this paper is to explore whether...

... to socialize better with co-workers and organization and these social interactions reciprocally help solve each other’s problems that can be helpful in increasing congruence of individual values with the organization values (Teigland and Wasko, 2003). Extant research on knowledge management supports...

... of surgical instruments decreases the risk of operating room miscounting and malfunction. In our previous study, an individual management of surgical instruments was accomplished using Radio Frequency Identification (RFID) tags. The purpose of this paper is to evaluate a new management method of RFID-tagged...

... assumptions, providing an evaluation of CAPA model implementation and its effects on actual demand and capacity of the service. Design/methodology/approach – Three assumptions within the CAPA model are tested against activity data extracted from the patient management system. Analysis by patient record...

..., and so this cannot be considered a unique model. Claudia Amar can be contacted at: claudia.amar@cfhi-fcass.ca © Emerald Group Publishing Limited 2015 Canada Management Strategies Waiting time Sustainable services Case 1 is a tertiary-care teaching hospital in Atlantic...

...Carlo Favaretti; Paolo De Pieri; Emanuele Torri; Giovanni Guarrera; Fabrizio Fontana; Franco Debiasi; Luciano Flor Purpose – The purpose of this paper is to account for a ten-year experience with the European Foundation for Quality Management (EFQM) Excellence Model implemented in the Trento...

..., focussing on the relationship between public hospital and a higher education institution in Portugal. Practical implications – The study supports health managers and higher education leaders, and other stakeholders involved inter-organizational cooperation drawing up strategies and understanding inter...

... insight into employee perceptions helps managers to decide how to proceed. The authors conducted two workshops in a radiotherapy institute to assess the benefits and drawbacks, as well as their underlying causes, of a proposed Lean change program. Managers’ views on the workshops’ usefulness were charted...

... it comes to healthcare and what research there is to assist recruitment and retention is difficult to find. This paper identify the relevant research and highlights key strategies. Healthcare manager's ability to recruit and retain physicians affects their capability to deliver critical healthcare needs...

... implemented to assess and manage medical processes. The purpose of this paper is to report on that implementation. Design/methodology/approach The computerized system consists of three main components: a specific status indicating the processes in each file, an appointment system, and an internal...

... clinic staff understand the whole and to highlight where problems occurred. Together with Chalmers University Technology Operations Management staff, an in‐depth case study, including implementing improvements, was carried out at the same time that department staff participated in the Breakthrough Series...

... statistical quality control and proper management of quality control to the Japanese business leaders, particularly to one by the name of Jaoru Ishikawa (Mullins and Schmele, 1993). Deming and Juran introduced a traditional US managerial approach to quality control. The Japanese, in contrast, restructured...

... nursing facilities or to an outpatient management setting, such as home health care. Hospitals that transferred patients to a skilled nursing facility or other setting would lose part of the diagnosis‐related group (DRG) payment for that hospitalization. This policy was intended to address savings...

...Patrick Asubonteng Rivers; Kai‐Li Tsai With a defined population served, contracted provider panels and the nature of care delivery integration, managed care has provided a solution, though not a panacea, to provide equitable services, standardized and prevention oriented cares to its enrolled...

... adopted by many pharmacy department hospitals is no longer appropriate for the demands of today’s health‐care services. Reviews many new models proposed for clinical pharmacy practice including an integrated model for providing a pharmaceutical care management approach in the health‐care system...

... Alliance (NYLA) was established as part of the Northern and Yorkshire health community’s efforts to radically improve care. The NYLA operates as a network with a small team of change experts working to develop change management and service improvement capacity across 10,000 square miles. As a network based...