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Keywords: Maternity unit
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Journal Articles
Int J Health Care Qual Assur (2011) 24 (5): 389–405.
Published: 14 June 2011
...' perceptions. The research was conducted in two similar maternity units, where the patients in one setting were used as control group, while the others were viewed as the experimental group. This paper will begin by investigating the nature and role of tangibles and the servicescape, as well as the role...
