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Journal Articles
Towards routine user assessment of mental health service quality performance
Available to Purchase
Int J Health Care Qual Assur (1999) 12 (4): 169–176.
Published: 01 July 1999
... to expect services to perform according to clear criteria. © MCB UP Limited 1999 Mental health Methods Quality assurance User studies The importance of user perspectives in assessing quality is widely recognised and is included in the UK government’s recent proposals to “put...
