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Keywords: Middle managers,
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Journal Articles
Embedding organisational quality improvement through middle manager ownership
Available to Purchase
Int J Health Care Qual Assur (2005) 18 (4): 271–288.
Published: 01 June 2005
...Cathy Balding Purpose To strengthen the middle manager role in a hospital quality improvement (QI) program, with a view to increasing and sustaining organisational QI implementation. Design/methodology/approach Case study based action research project, combining pre‐ and post‐action...
