...Kieran Walshe; Jennifer Bennett; David Ingram Adverse event monitoring is a problem‐oriented approach to clinical audit and health‐care quality improvement, which was developed and has been widely used in the USA. Briefly explores the technique itself and its evolution. Presents experience gained...

...Mike Burch Describes the authority′s strategy, recording system, visiting programme, and guide to monitoring. Describes four developments in detail which South Lincolnshire′s review of its quality monitoring approach has stimulated. The strategy identifies three levels of monitoring activity...

... ASSURANCE MONITORING QUALITY SPECIFICATIONS AND CONTRACT MONITORING 5 A framework for setting up contracts and specifying quality service is described Quality Specifications and Contract Monitoring Geoffrey D. Carroll and Judy Lavender Finance may dominate but quality specifications in contracts...