...Biniam Ali Eshete; Tilaye Kassahun Purpose This study investigates how adaptive leadership and organizational culture influence patient-perceived service quality in private healthcare institutions in Addis Ababa, Ethiopia. It further examines the mediating role of organizational culture...

...). Patient safety culture Quality of patient care Organizational culture © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only 28 12 2020 29 04 2021 18 05 2021 Cassiana Gil Prates can be contacted at: cassiprates@gmail.com...

...@yahoo.es 20 09 2019 22 05 2020 10 07 2020 07 08 2020 12 08 2020 13 08 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Total Quality Management Lean thinking Patient safety Organizational culture Continuous...

...) and then extracts a random sample from each stratum (professional category). This method supposes the well definition of the population’s structure. Different statistical formulas make it possible to calculate the appropriate size of the sample with a controlled degree of confidence. Organizational culture...

... and avoiding blame, which are key factors for improving the patient safety culture (Bagnasco et al., 2011 ; Brajshori and Behrens, 2016). Hungary Management Health and safety Organizational culture Questionnaire Assessing patient safety culture is essential if healthcare quality...

... Total quality management Organizational culture Clinical laboratories Off-loading or avoiding blame for one’s vices (the devil made me do it!) can reduce accountability, which can potentially erode collaboration and trust within the organisational culture, causing employees to waste energy...

... Publishing Limited Licensed re-use rights only Service delivery Clinical effectiveness Empowerment Service quality Partnership Organizational culture Rising rates of dementia and other cognitive impairment have a significant impact on service delivery and healthcare costs in acute care...

... quantify the impact of new technologies on efforts to change organizational cultures is important for pinpointing clinical areas for process improvements. Eric W. Ford can be contacted at: ewford@gmail.com © Emerald Group Publishing Limited 2016 Key performance indicators Information...

...Susan Knapp Purpose – The purpose of this paper is to examine the relationship between four organizational cultural types defined by the Competing Values Framework and three Lean Six Sigma implementation components – management involvement, use of Lean Six Sigma methods and Lean Six Sigma...

... Patient perception Patient safety Organizational culture Patient stories Patient experiences With the knowledge that patients are exposed to harm after experiencing adverse events while hospitalized (Baker et al., 2004), improving patient safety practices and patient safety culture...

... Incident reporting Organizational culture Trust is commonly understood as “the optimistic acceptance of a vulnerable situation in which the trustor believes the trustee will care for the trustor’s interests” (Hall et al., 2001, p. 615). Trust is highly beneficial to the functioning...

... characteristics interact with system behavior. © Emerald Group Publishing Limited 2014 Organizational performance Quality measures Performance measurement Service delivery Patient centredness Organizational culture Dr James E. Stahl can be contacted at: jstahl@partners.org FLT, unlike...

...Marie Carney Purpose The purpose of this paper is to identify if aspects of organizational culture may indicate a new terrain in the cultural influences‐quality healthcare relationship. This research stems from the author's belief that viewing the role of head of department or directorate...

... Organizational culture Information management Saudi Arabia Perceptions form the basis for all action (Krause et al., 2009 ; Prinz, 1997). Nurses' perceptions lead to actions that affect patient safety, which are critical to all hospitals and healthcare providers. Nurses' actions also affect...

...Fauziah Rabbani; S.M. Wasim Jafri; Farhat Abbas; Firdous Jahan; Nadir Ali Syed; Gregory Pappas; Syed Iqbal Azam; Mats Brommels; Göran Tomson Purpose Organizational culture is a determinant for quality improvement. This paper aims to assess organizational culture in a hospital setting, understand...

..., in which health administrators or administrators in other fields compare the bases of the mission and vision with the organizational culture (Orlikoff and Totten, 1991). Changing the bases of the mission is one way to change the culture (De Roche, 1994). Professional cultural control results from...

... a creative climate, except in the case of conflicts, where the reverse applies. Average values for Swedish organisations with an innovative or stagnated climate (Ekvall, 1991) are shown in Figure 3 . Hospitals Stress Organizational culture Sick leave; Total quality management Working practices...

... Quality improvement Organizational culture Strategic planning Institute for Health-care Improvement Improvement tip: “quality” is not a department Keywords: Quality improvement, Organizational culture, Strategic planning Your organisation will only make meaningful...

... © Emerald Group Publishing Limited 2005 --> Clinical governance Management effectiveness Organizational culture Health and medicine Management for Nurses and Health Professionals Theory into Practice Alistair HewisonBlackwell Publishing2004ISBN 0 632 06433 1...

... of goals (Denison and Mishra, 1995). According to Denison and Mishra's (1995) study, the most acute crises in an organisation arise when this fundamental mission is changed or questioned. © Emerald Group Publishing Limited 2004 Dentistry Health services Organizational culture...