... organization. Design/methodology/approach Niagara Health’s patient flow performance management system, a learning model, was studied over a 20-month period. A descriptive case study design guided the analysis of qualitative observational data and its synthesis with organizational learning theory literature...

... to understand what it takes to foster a nurse’s innovative behaviour at work. Innovation Management Nurses Organizational development Organizational learning Person-organization fit H2b. Nurse’s KSB mediates the relationship between P-O fit and employee self-assessment of his/her IWB...

... heart (Owusu-Frimpong et al., 2010). Total quality management Organizational learning Private healthcare Patient centredness Empowerment Quality improvement UK healthcare services are currently experiencing a quality crisis, especially considering the overwhelming challenge...

... incident and conversely most incidents were not pursued by patients or relatives. Dr Paul Goldsmith can be contacted at: paul.goldsmith@nuth.nhs.uk © Emerald Group Publishing Limited 2015 Organizational learning Legal Incident reporting Continuous quality improvement Claims Patient...

..., and this relates to their ability to engage in discussion and participate in partnerships (Abelson et al., 2010). Dr Graham R. Williamson can be contacted at: G.Williamson@plymouth.ac.uk © Emerald Group Publishing Limited 2015 User involvement Organizational learning Empowerment...

... initiatives in a Swedish hospital. These were a regionally initiated, system-wide organizational learning programme called the Dynamic and Viable Organization (DVO) and a national initiative on stopping healthcare-associated and hospital-acquired infections (SHAI). Both undertakings aspired to increase staff...

... sectors. Originality/value The paper provides suggestions for improving patient safety which are drawn from the health and business management literature. © Emerald Group Publishing Limited 2013 Patient safety Organizational learning Collaborative team learning Health services sector...

... small‐scale QI projects undertaken within and between learning events. It includes fixed review points in the PDSA cycle as a common, small‐systems improvement method. The learning intervention design features and requirements included: © Emerald Group Publishing Limited 2012 Organizational...

... learning, and considers if they are the mechanism to bring about both organisational learning and the delivery of a successful EPR implementation, the stated aim of government policy. Organizational learning Teams Process re‐design Health care National Health Service This paper sets out...