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Keywords: Performance measurement (qualtiy)
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Journal Articles
Int J Health Care Qual Assur (2006) 19 (1): 93–104.
Published: 01 January 2006
... National Health Service Case studies Performance measurement (qualtiy) Process management United Kingdom There have already been a number of well‐publicised instances of data being distorted so that performance targets have been met. A key issue is why distorting the system or data is often...
