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Keywords: Person-centred care
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Journal Articles
Advancing the Big Five of user-oriented care and accounting for its variations
Available to Purchase
Int J Health Care Qual Assur (2016) 29 (2): 162–176.
Published: 14 March 2016
... quality Elderly care Individualized care Person-centred care A robust finding reported in previous research is that the care process is a strong predictor of user satisfaction in health care (Hall and Dornan, 1988). The care process is defined as the way care is performed at the interpersonal...
