...Biniam Ali Eshete; Tilaye Kassahun Purpose This study investigates how adaptive leadership and organizational culture influence patient-perceived service quality in private healthcare institutions in Addis Ababa, Ethiopia. It further examines the mediating role of organizational culture...

...). Development Bangladesh Policy Private healthcare Privatization Economy Potential abstracts and citations have been screened based on the accuracy of the information before complete retrieval of the full version of the selected texts. The study has been completed seamlessly with the help...

.... The authors explore this area and present direct evidence on quality standard implementation, identify implementation shortcomings and make recommendations for future research and practice. Private healthcare Patient centredness Public health service Patient satisfaction Quality assessment...

..., Pakistan’s public health expenditure is embarrassingly 0.9 percent of its GDP, making it one the three worst countries of the world (World Bank, 2016b ; Malkani, 2016). This forces Pakistani public to seek private healthcare primarily through out-of-pocket expenditures (Malkani, 2016) and, therefore, around...

...Debajani Sahoo; Tathagata Ghosh Purpose – The purpose of this paper is to identify the motives that enforce consumers to find out the major determinants that frame healthscape in private healthcare service that leads to their satisfaction in a developing country like India. Design/methodology...

.../methodology/approach – Using an action research study, TCG was implemented within a private healthcare firm for vulnerable adults. Qualitative data were gathered over 12 months from 33 participants using depth interviews and focus groups. Findings – TCG led to improved patient activities and increased...

... with high-quality raw materials (Stefanelli, 1997 ; Puckett, 2004 ; Spears and Gregoire, 2004) and several points need consideration in supplier selection: quality; reputation; availability; price; discount; location and facilities (Cousins et al., 2011). Procurement UK Private healthcare...

...) (Table II). Dr Dawlat A. Miligy can be contacted at: dawlatmiligy@yahoo.com © Emerald Group Publishing Limited 2015 Private healthcare Patient safety Medical records Health and safety Service quality In the USA, it is reported that medical errors represent approximately...

... in their region instead of travelling to Asia, it also hosts accident and emergency departments, research units and teaching sections (Crone, 2008). Organizational performance Organizational development Accreditation User satisfaction Patient perception Private healthcare Medical tourism...