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Keywords: Quality performance
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Journal Articles
Int J Health Care Qual Assur (2018) 31 (8): 973–987.
Published: 08 October 2018
...Selim Ahmed; Noor Hazilah Abd Manaf; Rafikul Islam Purpose The purpose of this paper is to investigate the effects of Lean Six Sigma (LSS) and workforce management on the quality performance of Malaysian hospitals. This paper also investigates the direct and indirect relationships between top...
