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Keywords: Quality system
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Journal Articles
Int J Health Care Qual Assur (2015) 28 (4): 356–366.
Published: 11 May 2015
..., such as cost, quality, productivity and flexibility. The small q and Big Q technologies are different. Small q has a solid technology set, such as SPC, Six Sigma, Quality Assurance, Quality Improvement and Quality Systems (Mitra, 1998). Beyond these, Big Q incorporates...
