...Hui-chuan Chen; Tommy Cates; Monty Taylor; Christopher Cates Purpose The purpose of this paper is to examine whether patient readmission rates are associated with patient satisfaction and Medicare reimbursement rates in the US hospitals. Design/methodology/approach The Hospital Compare...

... quality improvement efforts to improve patient care at hospital discharge and to decrease hospital readmission. Originality/value There has been little research into how patients are discharged from hospital. This study is the first to use an organizational survey tool to measure health literate...